Returns & Exchanges
At Cool Shirtz, we want you to love your new gear; if you're not 100% satisfied, you can return or exchange your items within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached.
Check Eligibility
Verify that your items are in their original condition and were purchased within the last 30 days to qualify for a full refund or store credit.
Submit a Request
Head over to our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Post
Securely package your items and attach the provided return shipping label before dropping the parcel off at your nearest authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing