Frequently Asked Questions
Everything you need to know about our fresh threads and delivery.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply reach out to our support team to initiate a return or exchange.
How do I know which size to order?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a shirt you already own to find your perfect fit.
Are your shirts ethically made?
Absolutely. We partner only with manufacturers who adhere to strict fair labor standards and prioritize sustainable production methods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I wash my Cool Shirtz?
To preserve the print and fabric quality, we recommend washing your shirts inside out in cold water and hanging them to dry.